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Les Chalets du Lac in Aydat : villages vacance vvf auvergne, gite de france auvergne, gite de france puy de dôme 63,location chalets puy de dôme 63, location chalet auvergne, location saisonnière auvergne

Booking terms and conditions


1-Bookings

Reservations are taken in writing only. No option or booking by phone can be considered as definitive. Booking requests must be accompanied by the corresponding deposit in order to be taken into account. The booking only becomes effective once we have given our agreement. The management reserves the right to refuse a booking without having to give a reason. Chalets will be allocated in the order the bookings are taken. Chalets must only be occupied by the person named on the Booking Agreement and all bookings are non-transferable.


2-Payment

25% of the total cost of the holiday is due with all booking requests. The balance is due 30 days at the latest prior to the first day of your holiday. If the balance is not paid at least thirty days prior to arrival, your reservation will be cancelled. Payment for reservations made less than one month from arrival date will be due in full at time of booking. No reduction will be given for late arrivals or early departures.


3-Damage deposit

A damage deposit of 150 Euros per chalet will be paid on the day of arrival, before 6pm at reception. This deposit will be returned within 30 days after the end of the holiday minus any costs of damage repair or the cost of any missing or damaged equipment.


4-Inventory

A detailed written inventory in each chalet lists the equipment contained in each chalet.


5-Tourist tax

A tourist tax will be levied on arrival for the Communauté de communes (Community of communes).


6-Cancellation

Should you need to cancel, you will owe us or we will keep : 25% of the total rental fee if you cancel more than 30 days prior to the holiday commencement date. The rental fee in full if you cancel less than 30 days prior to arrival or if you do not show on that date. Cancellation must be made in writing and by recorded delivery letter (with the postmark as evidence of date). We recommend you take out holiday cancellation insurance.


7-Arrivals and Departures

Check-in time is Saturday after 3pm; checkout time is Saturday before 10am. We would ask you to respect these times and to leave the premises as you found them. If we do not receive a phone call or fax from a guest indicating that he/she has had to postpone the date of his/her arrival, the rental will be available 12 hours after the date mentioned on the Booking Agreement and payment in full of any services not paid for will be required.


8-Chalet Occupancy

The Booking Agreement indicates maximum occupancy of the chalets. If the number of occupants exceeds this amount, the management reserves the right to refuse the excess people or to terminate the Booking Agreement without any compensation.


9-Leisure activity passport

A leisure activity passport is given with each weekly rental (see rates for school holidays) (except in low season). It is strictly personal and cannot be lent or resold to any other non-resident person under any circumstances. Violation will result in the cancellation of the said passport. Its use is governed by the rules and regulations of the Leisure Centre.


10-Animals

Animals must be declared when making the booking. We only accept family pets and a charge is made for them (see Booking Agreement). They must be kept on a lead.


11-Responsibility - Insurance

The guest must have appropriate insurance cover throughout the stay. Loisirs Lacs et Volcans accepts no responsibility for theft, fire, bad weather, loss of or damage to personal articles or for any incidents that are the direct responsibility of guests.


12-Disputes

The courts of Clermont-Ferrand alone will be competent to settle any disputes.


13-Others hotel-type services

For other hotel-type services (towels, breakfast, daily cleaning), please ask at reception for rates and information.



SIRET 401 717 194 00013